Max the owner, takes great pride in his company and workmanship, and it is very apparent. My husband and I were impressed that he made time to show up himself, on a Saturday, to accommodate our requested estimate timing. He was articulate, extremely knowledgeable and able to explain his roofing process in an easy to understand, yet detailed manner. He suggested more venting (including a solar vent) and didn't charge extra. I appreciated that he considered the appearance of our house from the street, when he was suggesting which roof surfaces to add these vents to. He gave us a professional company folder containing shingle options, company information including proof of liability insurance and a clearly laid out estimate. His HomeStars reviews and numerous awards were amazing, his price was fair, and he was professional and knowledgeable in person. Therefore, we chose him out of five quotes. He was able to complete our roof within a week of signing the contract, which was amazing! He even helped us chose the perfectly coloured shingles to match our brick and siding. He was always available to contact and was on time or early consistently, for all appointments.
He has a core group of roofers that he has employed for many years, which was important to us versus transient employees. Our whole roof was replaced in one day, and they covered our two decks with tarps, to protect them. He has his own large garbage trailer that he brings the day of the job, which means there is no need to have a big dumpster parked in your driveway ahead of time, potentially displacing your car(s) for days. He found partially rotted chipboard under the old shingles and had the integrity and honesty to send pictures from the roof first (for our approval) before completing further work. Then he offered to cut plywood sheets in half, to only replace the rotten bottom portion, thereby saving us hundreds. As well, he generously included some custom bent aluminum edging to help seal the new plywood, saving us hundreds more dollars!
Afterward, they picked up any roofing debris and went over our lawns meticulously, with a specialized magnet tool to find any stray nails. Max then followed up another day, to take these great drone pictures of their excellent job, which you normally wouldn't be able to see close up. I highly recommend Twin Peaks Roofing, they go above and beyond expectations!