Bast Home Comfort

We are very happy with our new fireplace and mantle. Christian did an excellent job working with us on the design and choosing a model that suited exactly what we were looking for.

The Bast Team that were involved in the takedown of the old and installation of the new did an excellent job. They were professional and respectful during the renovation and attention to detail was exactly anyone would hope for.

Thank you all!

Our experience with Bast was awesome!
Starting from our sales person Brent .
We struggled to determine how to configure our replacement fireplace,.
Brent came to our house and in minutes had a solution.
From there it was the best experience.
The rough in contractors were very professional and cleaned up each day after their work our house was cleaner than when they arrived.
The electricians were awesome very professional and informative.
Then the last but certainly not the least was the finishers.
So professional and quality work the photos will speak for themselves.
Our expectations were set for the timeline at the onset and it was exact, no surprises
We are beyond thrilled and would highly recommend this company.
we have had many renovations this past couple years, we cannot say the same for all Experiences.

Between the sales call and the actual installation everyone actually showed up ahead of schedule for my appointments, which was great! Steve came to my house to provide a quote and he came prepared with lots of material and knowledge. After I sent him my chosen pieces he was very fast with the quote. Between being on-time/early and the quick quote, Bast beat out the competition for my money. The guys that came for the install were very friendly and personable, it was a great experience. We even had a good laugh when they found a dozen or so socks stuffed behind the old insert for insulation! If Bast provides a service you need, I would highly recommend them!

We would HIGHLY recommend this company for their service.
It was our first time with Bast but will not be our last!
"Josh" was very knowledgeable and I was impressed with his cleanliness.
He gave our unit a thorough cleaning (very messy job) and there was NO
mess left behind whatsoever. He was great at his job and you could tell
he enjoyed what he did. He was honest and told us being as the fireplace was 30 yrs. old we will be out of luck once the pilot light no
longer works as the parts for this have been discontinued long ago.
I will definitely recommend him to friends and family. VERY IMPRESSED!

One fellow came to give an estimate for fix or replace. He was confident I could fix it. Sent Josh to repair within the week. Josh did an amazing job cleaning it up and getting it working. An excellent company to deal with.

My gas fireplace was old and had not been used in many years. I was uncertain about its safety so I called Bast for a service. The serviceman, Josh, arrived and did a thorough cleaning and checked every function. His work was tidy and efficient. My old fireplace looks like new again. I was very satisfied.

In early November requested a quote, paid for a quote then waited for the "written" quote that was ONLY verbally $500, then weeks later, jumped to " just under $2,000". Not until early January after repeated ignored requests and no written quote, I sent a demand letter for a refund. Terrible customer service. Wasted my time !

We highly recommend Bast. We had a terrible past experience with Service 1st & a Continental gas insert that was noisy and didn't warm our space. We went to Bast & had a totally positive experience; we were given detailed information, we didn't feel pressured to buy and the Valor gas insert is an excellent product. Christian was very patient answering all our questions. The Bast installers arrived on time, were professional, happy and left everything spotless. The insert is beautiful, whisper quiet and keeps our family room perfectly warm. We are very happy with Bast and our Valor.

We were in the process of replacing our wood burning fireplace with a natural gas insert. After going to a few suppliers, we selected Bast Home Comfort, and are pleased with our decision. From start to finish it was a good experience. Brent, the sales associate was very informative and so personable, as we went through the process of trying to determine which insert would best suit our needs. The installation was done so quickly after we decided to proceed with the purchase. The team was very professional, friendly and clean! They even wiped finger prints off the fireplace screen when finished. We are so pleased with the product and service we received from Bast. Thank you, Mary & Dave

I highly recommend Bast Home Comfort for your heating and air con needs. We bought the top of the line heating and air conditioning unit from Bast Home Comfort in August of last year. Then late in the season we realized we were having problems with the air con. I spoke to Matthew Bast, one of the owners, on more than one occasion. He did everything he could to resolve the problem before winter. Then first thing in the spring, he personally called us and arranged for a new unit at no cost to us. Our air con and furnace work beautifully now. You can get a Lennox furnace from lots of dealers, but to have this personalized, caring and competent attention is priceless. Top marks to Bast!