Thomson Industries Ltd

Dairyan came to do our service today and I was very happy with his work. He sent me photos of work completed and during the process. Not many companies do this.
Thanks Dairyan for a job well done

Dean of Thompson industries was best repair man I ever hired he will be my only repair man in the future thanks DEAN.

The usual great customer service from Thomson. Tech was on time, friendly, helpful and completed the maintenance promptly.

Technician arrived within the specified time period. He was very pleasant and professional and did a thorough job. Very satisfied. Would recommend.

They used a bait and switch technique to install a lesser quality Heat Pump. The install was delayed and then the system didnt even work. The response to questions were I credible slow. In a wordthey are Terrible. Do not use them.

Both A/C units had stopped working. He checked the units and restored power to the.

They installed a new furnace and heat pump. Efficient and knowledgeable staff. Well organized. it was a pleasure to have them over.

We swapped to a heat pump/furnace and love it! Thompson helped select products that worked for us and then helped secure large rebates for over 50% of our cost. We also rely on them for our annual maintenance. Reliable and professional.

Great service from quoting through install and orientation.
Experience with the Installer was excellent, very informative
and very capable in making the install and working for the client.

Excellent communication from administration from setting up reminder and calls prior to service.

The technician was knowledgable, efficient, and respectful of our home.

We liked being able to pay on site.