Ritz Furniture Planet Ltd

I dealt with a salesman named Prince truly professional and went way beyond in helping us buy furniture for our entire house. Good pricing and good products, even included free delivery with all the furniture we bought.

This place is horrible ! Horrendous!! NEVER buy anything from them.

Some friend of ours had bought a condo sofa from them and he picked it up himself, so he recommended them.

We bought a sofa set and a bed room set and what BOGUS claims the owner makes. Our sales person was a genuine old person but the OWNER is real corrupt here. We were told the furniture would take 3 weeks and we were patiently waiting when a sales girl called to tell us that furniture was ready " Clear your balance, then they will schedule delivery after 2-3 days", She had just mentioned about the sofa, when I asked about the bed room set, within a second , she said yes, that is also ready. That late evening, we went to pay our balance and wanted to see the furniture. First the sales girl tried to bluff by saying that it was in the other warehouse and then when my husband insisted, she agreed that the sofa only is here. We paid full, for the furniture to be delivered on the weekend.

Then, the chase began, Saturday- Furniture will be delivered tomorrow.
Sunday - Only Sofa will be delivered before 3 pm, then after 6 pm - Finally sofa was delivered
Monday- Bed set will be delivered, after 6 pm-- it will be delivered tomorrow
The sales girls, to free themselves from the cusotmer would say, Furniture will be delivered after 8 pm, Nothing comes, you call them and they have closed!!

Same story continued till Friday.

Issues:
The bed night tables were a different design then what we had selected
The big fat truth hiding owner, Rohit, made huge claims about putting white sheets inside drawers which no other furniture manufacturer does. NONE OF OUR DRAWERS have that!
Even after a month after ordering, out furniture is coming in bits and pieces.
The sales girls are fully trained to hide the truth who would say whatever to save them effort.

They have only the excuse of warehouse being closed or no movers available.

We recently purchase a new house and needed a lot of new furniture. Fatima sales coordinator is amazing. She took the time to understand my style, appreciated my budget and provided FANTASTIC ideas resulting in a beautiful home. The pieces we selected are of great style, good quality, Shipping was quick..
Thank you Fatima..

I bought bedroom furniture from Ritz furniture.I got amazing deal.The quality of furniture was excellent. I am pleased to meet the knowledgeable sale persons. The delivery was on time.I highly recommend everyone to buy furniture from RITZ Furniture.

Great service, great products and a good amount of variety. The service was reliable, they delivered on time as promised and were very prodessional. Our couches look great and are very comfortable!

I purchased furniture for my home from ritz furniture. I had some faded paint issues with the furniture. I visited ritz and recorded my complaint. No one contacted me in six weeks and yesterday I called again and sales person Satinder attended the call. He listened to my complaint and very professionally handled the situation and sent a technician today to fix the issue. I would like to mention his professionalism and dedication to resolve the issue. Thank you Satinder for your great personal interest.

I am really thankful to ritz furniture for providing me the bed set with a great deal. Specially thank to the owner who provides good deals and the salespersons are very nice and polite.
Thank you.

Great products.very friendly customer service.swift delivery. Overall excellent experience. Got a amazing deal on the furniture. Would defiantly recommand ritz to all. Very fast delivery. Product high quality. Convenient location as well

I am very happy with the furniture bought recently - price is good
and sales lady was just fantastic - the furniture was delivered and assembled (loved it) going back to buy more stuff.

STAY AWAY FROM THIS PLACE, they make you pay in cash, don't back up their product nor words, fail their delivery dates, on top become rude and insulant, after you make full payment, I bought quite many things, but I am sorry I went to that place...... WORST experience