Pristine Plumbing & Drainage

We noticed that part our lawn was green last year even without watering. This year we noticed a wet patch starting to form even though the weather was dry. We called Pristine Plumbing & Draining in to investigate the problem. Daniel was very prompt in answering our call and came by the next day to do an estimate. It turns out there was a leak with our water main and we would need it repaired. Daniel answered all our questions patiently. We worked out a repair date with him and were pleasantly surprised when he called a few days before the repair date to say that he was available earlier than planned. Daniel, Andrew, and Michael went to work on Monday and were able to replace the line by the end of the day. They even replaced our water shutoff valve with an easier-to-use one. They were friendly and available to answer any questions we had while they were working. It's good that Andrew and Michael had a landscaping background so they took good care of the trees and bushes near the trench they had to dig. The water only had to get shut off for an hour or two. By the next morning, the fix had already passed city inspection and Andrew back-filled the trench and the project was complete a few hours later. We're happy that Pristine did the job "by the book" and obtained the proper permits. We would use them for our future plumbing needs.