Update: My insurance company has notified me that Metro has finally submitted payment to them after nine months.
Damaged my property to the extent it was a major safety issue (see photo). My neighbours were outside and witnessed the tractor driver look at the damage and then drive away.
Of course Metro ignored my calls and emails so I had to call my insurance company to shore up the broken post and open a claim.
Metro has told my insurance company the check is in the mail for several months and are now dodging their emails and phone calls. I question if they even have a certificate of insurance at this point.
I had to shovel my own driveway after both major storms last winter and when they finally showed up, this happened.
Ignore the 10/10 reviews, there is a reason they are being posted one after another at the same time, use your common sense. Use another company as well.