Our oven had stopped working. Southland’s technician was able to quickly diagnose the issue and provide the solution. We had to wait a couple days for the part to arrive, and Southland was prompt in making the repair once it arrived. Southland provided a 2 hour window for each appointment and the technicians were on time. Both techs were professional and explained what they were doing. The tech that did the repair also did a very good job in cleaning up after the work was complete. Should we ever require appliance repair in the future, we’ll contact Southland.