Genesis Residential Services Inc.

Heating & Air Conditioning
Markham ON L3T 7M8
Write a Review
Write a Review

Recommended Professionals

91%(2 reviews)
95%(213 reviews)
90%(19 reviews)
91%(2 reviews)
95%(213 reviews)
90%(19 reviews)
HomeStars
Heating & Air Conditioning
Genesis Residential Services Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Genesis Residential Services Inc.

Average customer rating:
0 10 (2 reviews)

Sort by

Yvon Pilote in Waubaushene, ON  L0K 2C0
Yvon Pilote in Waubaushene, ON L0K 2C0
1 review Markham, ON
0/10

Converting from Electric to Propane Furnace

We converted our heating services to a Propane Furnace in November 2017. The job performed by Genesis (or CHIIC) was very shoddy and never completed and his contractors/sub-contractors never cleaned up the mess that they created during the installation. Holes were made in the house's walls to pass vents but never sealed, today we have extreme cold air coming through the holes We have been attempting to contact the owner for about two weeks and cannot get a return call from him. On top of that, during the installation, Mr Knight borrowed from me a brand new Karcher Power Washer to clean up his garage. I have never senn this power washer since. Today is Jan 13,2018. Still have not been able to locate the person that sold us and installed our Propane furnace, HVAC etc... In the meantime, we were able to contact CHIIC and explained them our problems. On Thursday, they send a technician to inspect the furnace. He discovered that although the installers had replaced the Natural gas jets from the furnace with the jets required for a Propane furnace, they had not adjusted the furnace itself too run properly with the propane gas, therefore, the furnace was burning at a much lower level than it should have and was wasting a lot of propane. Since Dec 4, 2017 we have gone through 1800 liters and were assured by the technician that with the present setting we would require a lot less gas. On top of that he also noticed that that the installer did not connect the air humidifier correctly so that it was not working at all. Aside from this, he also mentioned that none of the ducts and cold air returns have not been insulated at all and the installers did not use anchors to secure the ducts properly in the drywall and were already starting to fall from the ceiling. Today is May 3, 2018 and after all the troubles this has caused us this winter, we are now considering contacting the Financial Fraud department and possibly the OPP so that they attempt to locate the person responsible for this and charge him with theft in excess of $5000.00 for the items he illegally took from our property while installing the heating equipment. I have totally forgot to mention that the owner has now disappeared, no one can find him, and we have still not received the Rebate of $1,700.00 he had promised us in the contract. We have still that in writing but never got the Rebate money.

Review has 1 previous version
Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews London, ON

First Review

0/10

Worst customer service ever! Never go with Genesis!

Worst customer services ever! The bill they charged me on water heater services had mistakes (for over $100+) and refused to acknowledge their processing error!! The staff were very rude on the phone, imagine how shocked I was by their attitude!

If I ever have a choice, I would never go with their services! Speechless experience.....

Approximate cost of services:
$51.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Genesis Residential Services Inc.

Genesis Residential Services Inc. " We are Helping Thousands of Homeowners Across Ontario to save money with " Old Fashion Values & Honest Up-Front Program Up-Grades " - Genesis-RS believes in " No Rentals " and Saving and Making the Right Choice should be easy for all Homeowners. Call us ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Markham?