Air Towne Inc.

I had my yearly furnace check-up performed by Chris, from Air Towne. He was friendly, and professional. He found a small gas line leak, and repaired it. Then gave my furnace a clean bill of health. I thought that would be the end of it, but he also noted that my smoke detector was missing from my basement, and I mean it is in the actual finished invoice notes. That is not what he was there for, it was just something he noticed. That was just a good human, looking out for another human. I highly recommend Air Towne.

Heater motherboard went bad on my one of my furnaces. Of course it was the one with the A/C. Of course it was mid July '24 and of course it was a week of 30+ temperatures.

Adam came out within 10 hours. He diagnosed the problem and also diagnosed a problem with the way my A/C was connected.

Replaced faulty motherboard (parts were over $1000 as they are Carrier brand and expensive) and got me back up and running.

EXTEREMLY happy with his professionalism and his friendly demeanor.

Got his card so I can always call him if I have any problems.

We have heather shut down at 8 am this morning I call our 24 hrs service for the bldg but they told me to be here within 5 hrs and the temperature of the house is dropping so I
Call Adam which is the admin recommended as very reliable technician near our place . As soon I call him he came to
My house in 30 minutes he is very efficient he check the furnace for me he look for a possible cause and he was able to put back the heat of the house he inspect everything on the furnish and teach us what to do in case winter and very cold weather like this he teach us how to
Remove the ice build up on the vent he is very knowledgeable in everything , approachable and nice person 100 percent for her and I will recommend to anyone who will have problem on there heather .

Thank you Adam

Had them in to fix our faulty furnace and they did a great job and were very knowledgeable. Came back a couple times to troubleshoot and also provided us a reasonable quote for our basement development. Definitely recommended.

Adam came to our home after a recommendation from the builder to check if a new thermostat was working properly. Our home was showing some signs that perhaps it wasn't. Adam came and spent 1.5 hours looking at EVERYTHING with the furnace, the humidifier, and outside to our air conditioner. He gladly showed us tips on how to maintain the units so that we could avoid problems and prolong time between service calls. He was patient, immensely kind and very thorough. It's clear he knows what he's doing and is investing in getting to know his clients and how best to help them. We will most definitely be using him and recommending him for future H/C needs. It was a pleasure to meet him.

Aquality installed 2 new high efficiency furnaces in our home. David worked patiently with me to recommend 3 viable and alternative options for replacing our 2 existing 56 year old furnaces. I was delighted with the time David took, the proffesional advice he offered, and the resulting furnaces he installed. Aquality continues to be our vendor of choice for our plumbing and heating needs. He worked through Adam and Lee at AirTowne for this job, and Wow Adam and Lee (and Kendra!) are great people too, and really know their way around HVAC.

I wouldn’t hesitate to recommend David and Aquility for plumbing AND heating, and can now say the same for Adam and Lee at AirTowne.

On time service, quick diagnostics, repairs and suggestions made. He pointed out issues that were never dealt with by other service personnel (gas pressure was set for sea level and not for Calgary elevation!) He corrected that which changed the flame from blue/yellow to blue. Thanks big time! I’m recommending this company to all my family and friends.

Lee from Air Towne came out to have a look a my furnace and humidifier that quit working. He brought a circuit board for the furnace as its a common problem and replaced it which solved the furnace issue. As well, Lee determined the solenoid was the issue on the humidifier. He sourced a part and came back for a 2nd visit to replace it. The bonus was that Lee took the time to deal with Lennox and had the circuit board for the furnace covered under warranty. It was a great experience dealing with Lee and Air Towne and I would definitely recommend them.

ATCO inspected our old furnace in mid-August and deemed it unfit due to cracks in its heat exchanger. After having four estimates from heating contractors we had Air Towne install a new furnace for us on September 12, 2018. Adam arrived promptly at 7:45 am and was soon joined by his partner, Lee. Between them they completed the installation of not only the furnace but the full central air conditioning system by just after dinner time. In their analysis of the new furnace's operation they determined that the pressure switch was not working properly so they left a replacement on our furnace and came back with a new part the following morning. The furnace continues to work flawlessly.

While working here they were careful about keeping our home clean by using their own clean-up tools to remove any dust and debris created by removal of the old furnace. It was very much appreciated!

Allan and Carol R.

We used services offered by Air Towne last year for getting a new furnace installed. This year we wanted to install air conditioning so reached out to Air Towne for prices and options. As we have a bungalow we were concerned about the cool basement being too cold in the summer yet were tired of dealing with the heat upstairs. Adam from Air Towne gave us excellent options as well as recommendations. We reviewed the prices and got a couple of other quotes to be on the safe side but nothing beats the quality of service offered through this company. They stand by their work and work till it’s done just right. They were flexible with our availability and have helped make our home ver comfortable year round.