Pchs Appliance Repair

We appreciate the positive feedback! Having many years of expertise, our technicians are able to give a full and detailed scope of the problem that is occurring with the appliance. With that said, they also provide useful tips so the same problem does not occur in the future. At PCHS, our technicians ensure to keep the working area clean after the job is completed. We thank you again for your feedback and hope you don't hesitate to give us a call in the future. Regards, PCHS Team.

We appreciate the positive feedback, Tony! Customer satisfaction is our number one priority; that entails making sure that a technician is sent out ASAP within the given time frame. At PCHS, our technicians are very transparent with their clients. They lay out all the options and recommend what would be the most feasible option for the client. We hope you use if any of your appliances need fixing or installation! Regards, PCHS Team.

Thanks for the positive review! Jermaine is a highly skilled technician, who values professionalism, customer service and transparency. Jermaine always keeps clients in the loop when going forward with fixes or simply advising on what the best next step is. We will let him know of this wonderful review. Thank you for trusting us and we hope you use us again! Regards, PCHS Team.

Hi there, we sincerely apologize for you negative experience with your dishwasher repair. We always try to save the customer money and attempt to fix the issue with a more efficient alternative if there is one. In some odd cases if the problem persists, we will always come back as we did, free of charge. We're sorry for the long wait. But in this case a special part needed to be ordered which was on back order from the manufacturer. We'll look into this matter and track the history to determine who was the technician and customer service representative that didn't keep you updated through out the process. Providing a 100% positive customer service is extremely important to us, and we take this kind of feedback very seriously. Best regards, PCHS Team.

Thank you for your feedback Erik. We're glad your washing machine is back to being operational in a timely manner. It's our company mission to provide honest and affordable service to every client. The technicians employed by our company have WSIB, are fully insured, certified, and properly trained. That being said, our rates are still very competitive compared to market. We strongly believe in getting the job done once, and doing it right. We will never recommend pursuing a repair when its not worth it, and we try to save the client money when ever it's possible. Thank you for choosing PCHS. We look forward to serving you any time you need us in the future.

Thanks for the positive review, Paul! Our commitment to our clients and professionalism here at PCHS is what our mantra is all about. Our technicians have many years of experience, hence why they're able to work quickly yet efficiently at the same time. Communication is another key factor, which is why our technicians thoroughly explain what the issue may be, and give suggestions on how to achieve long-term working appliances. We hope you call us if any of your appliances give you trouble in the future. Regards, PCHS Team.

Thank you for such a positive review, Mark! We understand the struggle of having a non-working appliance, and that's why we try our absolute best to come the same day to help resolve the problem. We are very transparent when it comes to pricing; we lay out all the options so the customers are kept in the loop. You will never feel any pressure from our technicians at PCHS to make a decision. On the contrary, we like for our clients to take their time and decide what will be most beneficial for them in the long run. Regards, PCHS Team.

Thank you for the kind words, Daniel! We will definitely pass on this feedback to Jermaine. We strive to convenience our customers as much as we can; that includes sending a technician out the next day to come take a look at the issue. Our technicians are highly trained to give accurate diagnoses, as well as suggest the most feasible option. Jermaine always lays out all the options and uses his professional knowledge to give recommendations. Thanks for trusting us! Regards, PCHS Team.

Thank you for the kind words! At PCHS, we understand that everyone has busy schedules and waking up to a non-working appliance can add a lot of extra stress. With that said, we do our best to accommodate our clients as best we can to facilitate the process of getting their appliances back on track, as soon as possible. Thanks for trusting us, and we hope you don't hesitate to call us in the future! Regards, PCHS Team.

Thank you for the positive feedback! At PCHS we service numerous appliance brands; Samsung being one of the many. On top of fixing appliance-related issues at a competitive cost, our technicians give great tips to ensure that our clients avoid running into issues with their appliances. We are glad that you trusted us, and hope you don't hesitate to give us a call if needed in the future. Regards, PCHS Team.