Adt refuses to cancel even if you are moving
So I decide to cancel my alarm services cause I'm moving and also cause their service sucks. When I called they told me I'm stuck in a 3 yr contract and I can't cancel, that I will have to pay for the remaining year. So they are basically asking me to pay for services I'm not going to use. They say I can totally transfer it to the new house provided I sign another 3 yr contract with them! How does that make sense! Now I have internet and tv services with bell, they are going to transfer the same account to the new house not ask me to sign a new 3 yr contract. This company is a total rip off. They don't care about their customers. They only care about money.
- Approximate cost of services:
- $35.00
- Company Response
Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to customer.support@adt.ca subject HOMESTARS and we will contact you. Thank you