Recommended Professionals

99%(44 reviews)
98%(27 reviews)
99%(31 reviews)
99%(44 reviews)
98%(27 reviews)
99%(31 reviews)
HomeStars
Plumbing
Johnstons Plumbing Heating and Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Johnstons Plumbing Heating and Air Conditioning

Average customer rating:
9.2 10 (13 reviews)

Sort by

Kevin
Kevin
2 reviews Mississauga, ON
0/10

Took the money and ran

Kyle came and roughed in some plumbing. He asked for $2k up front which I paid and we never heard or seen Kyle again. Here are some pictures of my text messages to Kyle. I also called him many times.

#ghosted

Approximate cost of services:
$3,500.00
Was this review helpful?
Steve in Toronto
Steve in Toronto
1 review Brampton, ON
10/10

Bathroom Shower valve and tub spout

Kyle quoted fast, asked for details and came quickly. He was polite, paid attention to detail and was conscious of not making a mess. The job was not easy as the valve was in a tight spot. He found a great solution, replaced the valve and tub spout and made sure I was 100% satisfied with his work. I would recommend Kyle for any plumbing job. You can just tell when someone knows what they are doing. Will be reaching out to them again for AC!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you Steve.

Private User
Private User
Private User reviews Brampton, ON
10/10

Simple Issue- Perfectly handled

We had a loose faucet in our main bathroom tub/jacuzzi. The issue was quite simple - but very expertly and proficiently handled by Kyle. First off; Kyle is very punctual and an extremely courteous person. He understood the problem, explained to me each and every step that he was taking to find a solution to my problem. Fix was done quite quickly and efficiently.
I will definitely call Kyle again in my time of need and do recommend his services highly.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you. Best regards

Juliana
Juliana
3 reviews Toronto, ON
10/10

100% will call again!

Kyle was awesome. He responded to the quote quickly and was at my house the next day with the valve he needed. He wore a mask, explained what needed to be done and was in and out quickly His quote was super fair and he was extremely professional. We are new to the city and are now so happy to have a go to company and specialist to call! I would certainly recommend him!!

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thank you Juliana it was nice to meet you and a pleasure working for you.

Hailey in Toronto
Hailey in Toronto
4 reviews Kettleby, ON
10/10

Great and Quick

Old toilet supply valve had to be replaced, he reached out quickly, scheduled quickly and had the job done quickly. Exactly what we were looking for. We now have a go-to which is great.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thanks Hailey it was a pleasure working for you.

Val
Val
1 review Halton Hills, ON
10/10

Installed hot water heater

Great professional service. Water heater started to leak and they came in the same day and replaced it. Will be using their services again in May with our air conditioner.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thanks Val, looking forward to working with you again in may.

Private User
Private User
Private User reviews Vaughan, ON
10/10

replace parts in toilet

Kyle was very responsive and prepared, asking me which model of toilet I had and having everything ready for the repair. He completed the job efficiently and was very friendly. I would recommend this company!

Approximate cost of services:
$195.00
Was this review helpful?
Company Response

Thanks a lot, it was a pleasure working for you

souterjoanne in Hamilton
souterjoanne in Hamilton
1 review Brampton, ON
10/10

Bathroom reno

Our 2nd floor toilet was leaking , we were very concerned water may damage ceiling below. Kyle came next day to replace. There was no mess or fuss. We were very happy with installation and price. We will use Johnstons Plumbing for any service or installations we need done.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks again

Mark from Halton Hills
Mark from Halton Hills
2 reviews Halton Hills, ON
10/10

Replace faucet and toilet

Kyle completed the work in a timely, friendly and professional manner. The faucet was tricky to replace but Kyle found a way to make it happen! I would absolutely use Johnstons Plumbing - especially Kyle for my future plumbing needs. Highly recommend.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks a lot Mark it was nice to meet you

Private User
Private User
1 review Burlington, ON
10/10

Repair and Install

Johnston's was very professional. After calling and explaining what the problem was there was someone there to help out and fix the leak under my sink in the kitchen. Toilet was installed in the bathroom without any issue's. Thank you, would definitely use again.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Thanks again, it was a pleasure working with you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Johnstons Plumbing Heating and Air Conditioning

Johnston's Plumbing, Heating & Air Conditioning was founded by the Johnston's brother, with a combined of more than 20 years of experience under their belt. Johnston's goal is to satisfy their customers with quality work and a price that is fair for everyone. We specialize in all types of residential ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Brampton?