Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Express Installers

Appliance Repair
Ottawa ON K2J 2H3
Write a Review
Write a Review

Recommended Professionals

94%(11 reviews)
93%(26 reviews)
89%(1 reviews)
94%(11 reviews)
93%(26 reviews)
89%(1 reviews)
HomeStars
Appliance Repair
Express Installers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

24%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Express Installers

Average customer rating:
3.3 10 (3 reviews)

Sort by

Jean-Marc in London
Jean-Marc in London
1 review Ottawa, ON
0/10

Appliances Installations

On June 16, Express Installers installed 5 appliances in my home. While handling the Miele gas range wire rack, Carlos, the company manager, unfortunately dropped it on the open door and broke the glass. He ordered a new one, which I received promptly, promising to come and install it early the following week. I paid for the installation in full ($ 1265,60), trusting his word. Having not heard from him after 2 weeks, I called him on June 30th and asked him when he would come to replace the glass. He then said he was not going to do it himself but ask for another company to do it. It will be 4 weeks this friday and I never heard either from him or « the other company ». This speaks volumes about this mans work ethic and tells me I did well to book a Miele service technician to finally get my stove in good working order.

No, I am not making this up.

Approximate cost of services:
$1,265.00
Was this review helpful?
Nancy
Nancy
1 review Ottawa, ON
0/10

Installation of kitchen undermount hood fan

Very unhappy. The website stated that an undercabinet range hood fan installation runs from $150-$200. No where does it say that to vent it, there is an extra charge of $125! The existing vent to the outside was already there. They only needed to add a piece that went from a round vent to a rectangle one. Other company quotes all include the venting as part of the install and were in the same range of $150-$200. Only after it was installed was this pointed out to me. Stay away from this company. Very misleading.

Approximate cost of services:
$400.00
Was this review helpful?
YF
YF
0 reviews Ottawa, ON

First Review

10/10

Dishwasher Installation

I am thrilled to finally have a new dishwasher! I ordered it from Costco but needed someone to install it. I reached out to Carlos at Express Installers and he was very accommodating to the unknown delivery window from Coscto and we set a tentative install for this afternoon. Carlos was proactive in reaching out to me to see if the DW had been delivered and just a few hours after it was Carlos and his associate were here. They did an amazing (very clean) job uninstalling my old DW, installing the new one and then took the time to walk me through how the new DW worked and highlighted important aspects of the new machine. I would not hesitate to use their services again nor to recommend them.

Approximate cost of services:
$175.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Ottawa?