A well-run company that is client-centric and ensures the job is done right. Clint is a class act.
Thank you for taking the time to write the review. I agree, Clint is a class act. :)
Best,
Ellen Turnbull,
Turnbull Masonry Ltd.
My recent experience with Empower was excellent. Starting with Tommy who objectively walked me through my options on the replacement of my 14-year old hot water tank. He was honest and transparent and offered a competitive price, with a no surprises guarantee. It continued with two professional installers, Behzad and Mehdi, who were experts at their craft and, throughout the installation, letting me know next steps including interruptions to our water and gas supply. They were very careful in removing the old 75 gallon tank and were very clean. All communications, verbal and email, were clear and concise with no pressure sales tactics at any time. Tommy, Behzad and Mehdi were very knowledgeable with the product and its installation. I would highly recommend Empower and would encourage dealing with the three individuals that helped me. Empower is impressive.
Hi Peter, we're so glad to hear that you've had an excellent experience with our sales team as well as our installation crew! We always strive to provide the highest level of service to all our customers and make sure they are educated and comfortable before going ahead with the purchase. We hope you are enjoying your new products and please don't hesitate to give us a call if you ever have any other HVAC needs!
Cheers!~
Team Empower
BEWARE - 4MD Mechanical Sells Overpriced Water Filters!!!!!
I was sold a $60 Home Depot water filter for over $200 by 4MD Mechanical (see photo). This will apply to water filters for Viking, Maytag, AMANA, JENN-AIR and KitchenAid. 4MD Mechanical will claim that they are not allowed to install non-Viking parts in a Viking fridge (my fridge), although they did. Viking is not taking any responsibility. They indicated that we could only buy the water filter through them although it is sold at Home Depot (see photo). I asked for a refund as their invoice does not state their refund policy. I also sent them an email before they charged my VISA stating that they were no authorized to charge my card and they did. They will not process a refund. This appears to be an unfair selling practice.
un responsive ? please i have 8 emails to you explaining that as an authorized viking service compny we have to use oem parts for your protection should we put in a similar part that is not a manufactures oem part and it should fail causing water damage to your property you would have no coverage from manufacutre or your insurance company as the proper part was not installed
also we installed a part from viking the viking invoice # and price was forwarded to you
no we will not take back the filter you purchased from home depot and refund you for the viking filter we installed for two reasons 1 its not a viking filter 2 we need a viking invoice to show where filter was purchased from in case of any liability
i have also advised you many times to contact viking if you have an issue with pricing as they set the prices not us
now it was explained before the service was started that we have to install a viking water filter in your viking product Antonella agreed to this she is the person on the work order and in toronto (not peter in saint john)
so why you came up with this scam to try and return a home depot part to us to replace the viking filter we installed i do not understand
in a last attempt to make you understand
try going to your car dealer and ask them to order and install canadian tire parts
