4 Md Mechanical

This company charged me for parts to fix my Viking BBQ, came and next finished the installation, never came back or returned repeated emails and calls.

Our stove stopped working one night in October 2021 and gave us an error code. We put in a service call with the extended warranty company who dispatched the call to this company. It took a couple of weeks for them to come out but they agreed to bring the parts relating to the error code sight unseen as that was the most likely culprit. They replaced the parts only for the error code to return immediately after the power was turned back on. The tech spent some time on the phone with his superior who said they will be reordering the parts thinking they’re defective. It’s been over a month now and they refuse to return our calls. We’ve been without a working stove for almost 2 months now and we’re no closer to a working stove than we were when it first died.

2 problems with our Frig. Ian came out and resolved both issue and even worked on a third issue I wasn’t totally concerned about. Very knowledgeable, personable, professional. Cost of the service was very reasonable.

TY Ian for the great service.

John

We had a Maytag Dishwasher under warranty from Home Depot that just stopped working. Ian came out and had the problem diagnosed -- wrong connectors -- and fixed within 20 minutes total. No cost. We will certainly consider this company if other not under warranty appliances have problems.

Absolutely brilliant. I live way out in the country and they came on time as scheduled..Ian and his partner diagnosed and solved my issue with my appliance and then took the time to check my other appliances to make sure all is well..I call that blanket coverage..over and above ..I will only use this service from now on because I trust them..thank you 4 MD and thank you Heather for being so professional and wonderful to talk to..

Require a Miele steam oven to be repaired before the closing day, Heather is able arrange to get the part and the technician to come to my house within couple of days. Quick and excellent customer service!! I saw reviews of others complaining about the price. There is no free lunch in this world. How can you expect a technician come to your place with no charge? There is always gas price and diagnostic fee. People should be fair and more reasonable.

I waited 2 months for Dacia follow up with my ice marker.

After calling and connecting with 4 MD I was out on a wait again for 2 weeks. Which I was understanding about. However when service tech arrived he advised me he could not fix as I need to turn the freezer off and he would return. Being confused my husband and I tried to understand how to actually turn the freezer off but we’re misunderstanding the instruction of turn off the entire fridge and let stand for 24 hours. Upon return the ice maker could not be repaired. We have not heard from them since. I left a message every day this week and yesterday expressed my disappointment in not receiving a call back. Will you return or will just continue to ghost me?!

(paid under service agreement). Fridge was not making ice or dispensing water. We had a similar problem last year -- got HORRIBLE services from a different company so were expecting the worst. First appointment was scheduled quickly. Repairman called morning of arrival and ACTUALLY arrived when he said he would and left well before the allotted time. One problem immediately solved; second problem needed a part. Plus he noticed another issue which he also fixed then and there. Second appointment took longer -- got a communication from company explaining delay in locating part. When second appointment was scheduled, again repairman called and arrived when he said he would. Love the customer service plus we have a working fridge.

I was sold a $60 Home Depot water filter for over $200 by 4MD Mechanical (see photo).

This will apply to water filters for Viking, Maytag, AMANA, JENN-AIR and KitchenAid.

4MD Mechanical will claim that they are not allowed to install non-Viking parts in a Viking fridge (my fridge), although they did. Viking is not taking any responsibility.

They indicated that we could only buy the water filter through them although it is sold at Home Depot (see photo).

I asked for a refund as their invoice does not state their refund policy. I also sent them an email before they charged my VISA stating that they were no authorized to charge my card and they did. They will not process a refund.

This appears to be an unfair selling practice.

Our brand new Bosch Dishwasher only ran once cycle and died on us. The company (Canadian Appliance Source) that we bought the dishwasher from was completely useless (but that is another review) and we had to go through the manufacturer for warranty. Bosch customer service gave me the number for 4MD as they are the 3rd party company that deals with all Bosch repair issues in my area. I called 4MD and left message. Within two hours they called me back to get my information, I received a call at 8:30am the following day to tell me they would be there between 1pm and 3pm. They showed up at 1:30pm, fixed the issue on the spot and now my dishwasher is running like it should. The people on the phone were polite and friendly, the gentleman who fixed my appliance was extremely knowledgeable and was also polite and friendly. I can't say enough about this incredible company. Wish I could rate more than 10 stars!!