Mr Roof Repair.Ca

A heavy downpour the weekend we took possession of the home we had purchased revealed a significant leak from the kitchen skylight. I contacted Mr. Roof Repair right away, having already used their services at my previous home. Not only are they extremely prompt and professional, they document everything they do with photographs and written reports so you can understand exactly what the problem is. In my case, unfortunately, the entire skylight needed replacing. Mr. Roof Repair made temporary repairs to prevent any further leaking, and within 3 weeks they came back and installed a new skylight (had to be custom ordered). Again, the entire installation process was documented with photographs so I could see that the job was completed professionally. Highly recommended.

Our Chimney was leaking and we gave them a try. The inspector was able to come quickly and was friendly, took good pictures of the issues. Repair was hassle free, we've had a few good rain storms since and with the snow, I feel very satisfied with the work. Over all satisfied with the work they did.

I moved in my house in 2008 and had a mystery leak in one of the bedrooms. I had it 'repaired' twice and and found it leaked at the very next heavy rainfall. Mr. Roof Repair was my third attempt of having it assessed in 2010. The quote was more than double the cost of the the work done in the past. The guy ( I think his name was JP) was a nice guy and didn't fear monger me, which I appreciated.

To make a long story short, during the repair, JP discovered rotting wood and found that it was likely that the shingling was done right in the first place and there was evidence of numerous band-aid repairs.

Anyways, I am happy to say that has not been any leaks since then and though I spent more money than I would have liked, it was well worth it. I will definitely use them again.

Our problem started when we first moved into our home in 2006...there was a leak in the master bedroom ceiling. It was fixed (or so we thought) as a result of our Tarion agreement which is standard for all new homes. Fast forward to today...the roof started leaking again and was no longer covered.

We had a very positive experience with Mr. Roof Repair and the team that worked on the roof (Piatro sp?) in Nov 2012. Piatro was very knowledgeable and provided us with very detailed information and pictures to show the handiwork of the builder and subsequent temporary repair. When he initially did the temporary repair, we didn’t expect the fix to be the black paste (sorry, don’t remember the exact terminology for it). But after we did the permanent fix, we were very happy with the result. Aesthetically, the job was fantastically done. You can’t even tell that a repair was done…the roof match was perfect. Only the rain and snow will tell us if the repair was successful. So far, no subsequent leaks with the fall rain and winter weather.

Their prompt response to our request as well as their flexibility to fit us in to their schedule was much appreciated and didn’t go unnoticed; early on in our search for a contractor, we heard back from a few contractors that our job was either too small or not worth the trip to Markham but Mr. Roof Repair definitely made us feel like they valued our business. In addition, their quote was reasonable compared to what others were offering and we didn't feel like they were trying to up-sell things we didn't need.

Thank you again, Michael and Piatro for your service!!

I noticed that a few shingles were missing from our roof so, after some research, I contacted MrRoofRepair and arranged for their roof inspection and 'tune-up'. My appointment, cost and the spectrum of work to be performed were promptly confirmed in writing. On the day of the appointment the technician was prompt and courteous, explaining exactly what he would do before commencing his work. After finishing he verbally explained what he had done, as well as his recommendation for repairing our skylight which, unbeknownst to us, was leaking into the attic. This verbal report was followed up later that day with an email containing before-and-after photos of the small repairs already completed, as well as before photos of the skylight repair and a quotation for having the work done. We felt that the quote was fair, so arranged for the skylight repair. This repair also followed the same sequence of events as the initial visit. I was very happy with the work done, as well as the attitude and integrity of all those with whom I dealt. I would not hesitate to recommend MrRoofRepair to anyone needing roof work done.

My roof was leaking water into my attic and kitchen, and causing the kitchen ceiling to crack and cave-in. After several months of trying to work with other roofers, I contacted Mr. Roof Repair. Michael emailed me very quickly after my online request, and we spoke within the hour. Michael was very clear in the process and expectations of the service agreement. Due to rainy weather, we had to wait a few days for the serviceman. When Pietro arrived, he took the time to assess and identify the issue, which no other repair person had done so far. Unfortunately, our problem required more work than a simple repair. Michael called me back the same day to advise the cost estimate. The repair was done in a timely matter. We had a small miscommunication on replacement of the eavestrough, which was quickly resolved. It has been 6 weeks since the repair and we have not had any issues with water coming in to our attic or kitchen. Thank you Michael and Pietro for correcting our roofing problem in a timely and honest mannor. We will recommend you in the future.

An animal tore a hole through my roof. I called Mr. Roof Repair on the weekend and it was fixed by Tuesday afternoon. They did a great job, took pictures to confirm it and gave me some advice on other issues they saw up there and how long I realistically had before I should do something about them. I'm very happy with the job they did and their professionalism and will heartily recommend them to others.

We noticed a small water drip coming from one of our upstairs bathroom vents after a rain. I did some investigative work in our attic and couldn't locate any signs of water penetration, so I suspected the problem was currently limited to a roof vent leak. I sent messages to two contractors from Homestars who had good reviews. Mr Roof Repair contacted me back promptly (I still haven't received any message from the other contractor) to discuss their process and pricing.

After some more communication with Michael, I decided to book an appointment. A repair specialist (Piedro) came out and identified that the roof vents had been installed without using roof cement. He addressed the leaking vent and also the nearby vent, which wasn't leaking (yet), as it also hadn't been installed properly. I really appreciated the fact that Piedro was willing to go one step further and educate me about the roof, so that I could better understand what makes one roof last longer than another.

We haven't had any drips since the repair was done, so I'm pleased with the results.

We are out of the country for work and our tenants emailed us about a leak in our rental property. The trusted reviews online about MrRoofRepair held true to their word as we needed a contractor we could trust while away to deal with this situation. They responded promptly , identified the leak source and fixed it all in the same visit as clearly outlined to us on the phone and email when we contacted them. The follow up reports with pictures and details of other issues and the overall condition of the roof was greatly appreciated. Thanks guys for a stress free transaction.

We hired this firm due to the glowing reviews on this site. Given the high ratings I'm sure they must be doing something right. I would definitely not recommend them to anyone who is having issues with a low sloping roof. We learned the hard way that you can't use the same techniques or products as you would on regular sloped roofs. We hired his firm to address a chronic leak in my moms home. They did a repair that was not effective. When I called them back they came, took a look and said it was because the leak was coming from another location. We would have to pay for another repair. I wasn't interested in taking this hit and miss approach so I called firms that had experience in working with low sloping roofs. I hired one who gave me their assessment and what they said made perfect sense to me. That was 9 months ago and we haven't had a leak yet so I am confident that the problem is resolved. When I spoke to the manager at this firm while he appeared knowledgeable what he said didn't make sense to me. At the end of the day the results speak for themselves. You need quality workmanship and proven results to stand behind the smooth talking sales staff. Sometimes the ethical thing to do is say we can't fix this problem and move on and concentrate on the jobs that you can do well.

Thank you for your very detailed explanation. As previously stated the results speak for themselves. The roof is no longer leaking and the chimney hasn't been repaired so obviously that was not the source of the problem.