The Mold Guy, Mold Detection & Removal

Quick, polite, respectful. No hidden fees. I'm buying a new home (which has mold! :$) and will be calling them again!!! I seem to attract mold, but they always deal with it! :)

My wife and I wanted to make sure our condo was healthy for our family and free from having a high mold count. Thankfully our tests results came back normal and the technician also informed us of hidden problem spots where we never thought to check for. Money well spent.

I encountered a mold problem in our basement laundry room. Ross provided a very fast turnaround (within 24 hours) to provide an assessment and quote. The job was completed the following morning by Phil and Johnny -- complete professionalism and friendly and courteous attitude exuded by every member of the team. I would highly recommend their services. Were they the cheapest? No idea. When it comes to price shopping, I reserve that for cars and big ticket outlays -- based on my initial encounter with this company, there was no need to shop around as they provide high value add service.

Ross was helpful, friendly, quick, and honest. We got the results back in 2 business days. They met and surpassed expectations! I had read the reviews here on homestars and was not disappointed.

 During a home inspection he found mold inside the attic that had to be cleaned before the sale of our house could be finalized. I called the mold guy and they gave me a price over the phone. We were able to book for the next day and had all the paperwork and pictures we needed for the buyer to move forward. I really appreciate how efficient and responsive they are. Everything went smooth and the service was as described. I recommend calling them first!

I've been very sick for the last few years since moving here and my doctors can't figure out why. When I saw a black looking mold behind the tile in the bathroom, that scared me.

I called the Mold Guy on Sunday and Kay returned my call 9:00 am the next morning. Impressed! Ross came and took air and surface samples. He was friendly and professional, even my cats liked him.

I received the results very quickly which helped me convince my landlord to take action.

I feel safe in my home again.

We suspected that mold was growing in the basement and was eager to get someone reliable to give us some advice. When I first looked on Google, there were some negative reviews about The Mold Guy about rude staff - but let me assure you ALL the staff I dealt with at The Mold Guy were all very very polite. I called at 8:30am on Wednesday - The lady who answered the phone was super polite. I thought, "What are those reviews talking about?!" I asked the lady to check if someone would be in our area that day, and she quickly scheduled me for a 11:30am appointment. If you have mold at home, you would know how relieved I felt to have someone who can come ASAP.

Ross showed up on time and answered every single question we had. He was in no rush to leave and did a very thorough check in the house including collecting samples for lab test. He knew his stuff and was very honest - didn't try to use scare tactics. He educated us about what we needed to know.

By today (Thursday afternoon), we received our report with a PASS!

Thank you to Ross and your team! Highly recommend to anyone who needs someone honest and knows what they are doing.

Last year, when we purchased our home, we knew that we'd need to have mold remediation done in the attic due to poor ventilation. Spring/Summer 2016 we called The Mold Guy and were met with amazing customer service and support along each and every step.

They not only worked around our schedule, but also used text and email as the primary method of communication on our request due to our work schedules. They were on time, very communicative, and provided us with detailed written quotes and a certificate of the work done on completion. They were also able to recommend and introduce us to contractors to install proper sofits.

This was the first 'real home ownership' task that we encountered and they made it so so easy for us.

I had a very musty smell in the basement and thought I had a mold problem so I called The Mold Guy. Ross came and did a full inspection of the basement. He advised me what the main problem was and how to fix it. I was very pleased with him and the solutions he provided. A very good company to deal with...worth every penny.

Our inspection showed some mould and The Mould Guy was there at 6:30 in the morning and resolved the problem. The were pleasant and efficient. Moreover they were really nice.
I would not hesitate to refer them without hesitation.