The Mold Guy, Mold Detection & Removal

Needed a mould expert to assess our mould situation in a rental unit. Determined no immediate health risk and recommended we do some work. very knowledgeable indeed... Will complete the work when we can.

The mold "expert" Ross was terrible. I had called the office before he came and they said the $150 could be applied towards work done on the home. When Ross came, he had almost nothing to say regarding recommendations for fixing the problems, and he didn't recommend his company for removing mold and painting my bathroom ceiling because it would be "way too expensive". I could have saved $150 and the aggravation by having the office tell me this before Ross came. Terrible company...they will take your money and do nothing for you.

We discovered mold in our attic and were very fortunate to come across this company. Right from the start when I called and spoke to Kay, I felt I was in competent and caring hands. Kay made me feel at ease, quoted me a very reasonable price that was much better than another competitor's and scheduled our mold remediation for a few days later. The guys showed up promptly and did their job very thoroughly and professionally, with very little disturbance to us and our pets. We received our report and pictures a couple of days later, everything was great and we were very happy. But this is not the end of the story. A couple of months later we decided to sell our home. The prospective buyer brought a home inspector who called out mold in our attic! Needless to say I was absolutely shocked, so I promptly called Kay again and explained my predicament - how could this be?? Again, with her calm, friendly and reassuring demeanor, Kay took matters in her own hands, pretty much cleared Ross's calendar for the next day, and Ross himself came to inspect our attic again, and might I add, without wanting a penny for it. Obviously there was absolutely no mold, and Ross even put this down in writing on another report, which not only demonstrates a commitment to standing by the quality of their work, but also a willingness to help customers above and beyond the call of duty. The prospective buyer was satisfied and ended up putting an offer on the house. There are many other things I could add about what a great experience it has been for me to deal with Ross and Kay, and how helpful and genuinely kind they are, but there's no room here! I'll just close by saying DO NOT HESITATE to call them and use them. You will NOT regret it.
Signed,
A happy, mold-free home seller!

I am a realtor and have recommended Ross and his team to several clients. They did an excellent job in removing the mold that was present in my clients attic. They were courteous, and clean and saved thousands from the original home inspection. report. I would highly recommend this firm for any mold issues again

I have a rental property that recently have water damage and my tenant was very worried of mold issue. Ross came out a few hours after my call and gave me a detailed assessment and answered all my tenants mold concerns! Now we can all rest with ease :)

We had a bit of attic mold, which interfered with the sale of our home. The Mold Guy removed the mold quickly, completely, and cleanly. We are very happy with the work, and Kay brings true professionalism to her field. Her customer service skills are amazing.

I had The Mold Guy, remove mold from one of rental houses, from a remote location and they handled my unique case with precision and professional tact. I felt very important, and accommodated. The job was done well and on time. I got what I paid for. Thanks Kay.

My boyfriend has been a home owner for 10 years and a very hard worker. He got the run around from a lot of different companies and advising him that had mold. Finally after a lot of stress and not knowing where to look, I came across The Mold Guy. Kay the representative or administration was so calm and helpful with information that I felt stress free. She assured me they would take care of us and help us. She booked an emergency appointment for us on a Saturday as that's the best time that worked for us. When Ross our inspector came he was so helpful and so clear when he did his inspection. Very nice man and couldn't be happier that I contacted them. I assure you this is the best company to hire if you need results clarification and understanding of what's going on with your residence. They are here to help you and make it easier for you. So thank you from the both of us. Our results came back great and within 48 hours. I appreciate all your help.

I called Ross to come over and assess whether mold was a concern in our basement and he could not have been more helpful. He gave great, honest and accurate advice on what needed to be done. His team did a great job getting rid of all the mold and charged a much more reasonable price than competing companies quoted. Ross is extremely helpful and always willing to give advice/answer questions and personally ensured the work done was of the highest quality. Great company!

Kay has done excellent job to arrange the work schedule. It was critical to my case since the deal of my house was only 2 days left from closing. Ross has done great job to clean the mold and write the report. Thanks!