Hussein from Old Toronto

Our kitchen-aid oven stopped working on the bake setting. Yevgeni from ARNI was friendly and very helpful. His team came and checked the oven, ordered the parts (which I am aware are very hard to find nowadays due to ovens being used more than ever during the pandemic) and came back to install within a week. I couldn’t be happier. Excellent customer service and expertise. Thank you!

John came and fixed a couple of electrical problems in our new home right away. He was timely, professional and extremely knowledgable. He was also a pleasure to deal with and charged a fair price for his expertise. I would recommend him to anyone and everyone. Thank you John.

We needed to get our locks rekeyed for our new home. John came on time during a difficult time for us where timing was very important and he delivered professional and timely service. Even the keys he cut were nice! I would highly recommend his service.

Our family of 4 moved into a new home. It was recommended by one of our contractors to make sure we got our ducts cleaned before we moved in. After researching, I was confident that this company was the right one for the job. After talking to the owner, Paul, it was clear that this he had a wealth of knowledge and experience and his company is an industry leader. Professional comminication and service from top to bottom. Thank you.

My furnace was cutting in and out on a cold winter day and wouldn't stay lit and the house was getting cold. I sent AIRE MAX a message through home stars around 10pm and received a call right away. He came over in half an hour and fixed the problem on the spot. Immediate service for a reasonable price especially with this urgency. I highly recommend Max for furnace issues.

2013: My fridge stopped working overnight. I called this company because I saw very good reviews. Joe called me, and worked his schedule so that he was able to come by the next morning. He had already planned for the make and model of the fridge and had the right part on hand. He was able to fix the fridge. 2021: I called again years later and left a message because I had an oven issue and found this number in my phone. A few days later I received a call from Joe who was extremely irate and told me he couldn't get through to me due to my phone having issues. He went on for about 2 minutes scolding me and yelling about how I have a telecom issue and that no one can get ahold of me. When i asked him to stop yelling at me, he yelled "we're done!" and hung up. I couldn't believe that a repeat customer would be treated so rudely. While it's been a rough year for most, there's no reason to treat people poorly, especially customers who have used and recommended service before. While I am sure he could have fixed the appliance, there appears to be some serious anger issues, which when directed at paying customers, are simply unacceptable. Although I had one positive experience many years ago, things have definitely taken a turn on the customer service side and I would definitely not recommend him at all. While I wish everyone the best, I always have and always will draw the line at unprofessional rudeness.

Our upstairs bathtub faucet wasn't getting any hot water. Because we didn't use the tap we never really noticed it until now. I tried to research and solve the problem as best I could including installing a new cartridge/balancing spool, but it still didn't work. I saw the reviews on Homestars, and contacted Valentin who was very accessible via email. He came over exactly on time, explained exactly what was wrong, and fixed it right away at a reasonable price. This is truly a master plumber. A timely, professional expert. I would recommend him to everyone.