Gas Fix

Formerly Gasfix Repair
Fireplaces
Hamilton ON L8L 4J5
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93%

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Reviews by rating (past 12 months)

Reviews for Gas Fix

Average customer rating:
9.4 10 (304 reviews)

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Jim and Sheila in Dundas
Jim and Sheila in Dundas
2 reviews Hamilton, ON
10/10

Gas fireplace service

Dwayne arrived on-time on March 3, 2015. He was very polite and put down a blanket to protect our flooring. He talked me through the service - what he was doing and why. He quickly determined the problem and had it fixed in no time. He explained to me how to perform some preventative maintenance myself and avoid possible future problems. This is the second time we have called GasFix. I highly recommend them for their prompt response and quality workmanship.

Approximate cost of services:
$250.00
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Company Response

We receive a lot of comments regarding the blanket we put down which is an important part of the service we provide. Our work area is your home and we do our best to take great care of that area just as we do your gas fireplace. Please do not hesitate to contact us for any of your service needs as we also service furnaces, water tanks, pool heaters, etc. Thank you for taking the time to write this review! ~ Jason ~

K from Oakville
K from Oakville
1 review Oakville, ON
10/10

fireplace repair

I inquired by e-mail and quickly had a follow up call to make an appointment. Dwayne arrived on time and quickly identified the problem. He spread out a cover sheet to ensure there was no mess during the repair and even vacuumed. He explained what was done and what to watch for and how to take care of things in future. Very efficient. I'd call again for anything in that area.

Approximate cost of services:
$186.00
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Company Response

We have gained a reputation for being prompt in responses to customers via email or telephone. At Gas Fix, we take a lot of pride in being prepared for the job, regardless what the job may be. Thank you for your review and indicating that you would call us again. Not only do we service all makes and models of gas fireplaces but we also service furnaces, hot water tanks and pool heaters and install gas lines and gas appliances. We look forward to hearing from you in the future! ~ Jason ~

valerie from Burlington
valerie from Burlington
1 review Burlington, ON
10/10

gas fireplace overhaul

Dwayne did a great job. Came when promised. Very efficient. Explained everything . Came prepared and cleaned up after job was complete. I was pleased with the results. Would use Gasfix again.

Approximate cost of services:
$210.00
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Company Response

If we were to describe Dwayne with just one word, it would have to be consistent. He continually provides excellent service, is prompt and is efficient as you have noted. Thank you for your review. Should you ever have an issue with your Heat-N-Glo fireplace or with any other gas appliance, please do not hesitate to contact us! ~ Jason ~

Debbie  from Hamilton
Debbie from Hamilton
1 review Hamilton, ON
10/10

Furnace repair

On Feb. 17, 2015 our furnace broke down, we had prompt, professional and expert service from Gasfixrepair. Joe examined our furnace obtained the part and everything was done in 3 hours. Great work!

Approximate cost of services:
$360.00
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Company Response

Thank you for you review! As noted, the technician was able to determine the issue and source out the part and have it installed all within three hours. Whether it is your furnace, fireplace, pool heater, etc., you will get the same prompt, professional service from Gas Fix. ~ Jason ~

hank dobrowney from Chatham Kent
hank dobrowney from Chatham Kent
1 review Chatham Kent, ON
10/10

fireplace conversion

Dwayne arrived on time & did a great job of replacing the bad mercury switch with a new gas valve.Everyone locally told me it could not be done , but gas fix did the conversion & it saved me the cost of buying a new fireplace . THANKS

Approximate cost of services:
$1,350.00
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Company Response

Thank you, Hank, for your review. It is not everyday that we take a drive down to Chatham-Kent to repair a gas fireplace. Initially, it was our hope a local contractor could have done the Mercury Flame Switch conversion for you but as noted, it's something that a lot of contractors either won't do or don't know how to do. For a Security gas fireplace, our technicians know how to do the conversion and also carry the parts in the vehicle with them. We are quite happy that you did choose Gas Fix to convert the Mercury Flame Switch to a new operating system which included the gas valve and pilot assembly. Your fireplace is just like a brand new unit now without the cost of a new unit. ~ Jason ~

Kevin Jones from Dundas
Kevin Jones from Dundas
6 reviews Hamilton, ON
10/10

Fireplace

We've been using Gasfix for yearly maintenance (tune ups / minor repairs) on our fireplace for years. Had Joe out in September and completely satisfied with his professionalism in getting the fireplace up and ready for the upcoming winter. In November we noticed gas flames shooting out the front when we turned the pilot to the 'on' position. We booked a service call and Joe was back next morning promptly. Unfortunately our gas valve was cracked and either had to be replaced or we needed a new fireplace. Joe set up a Sales Call and Scott came 2 days later. We decided to go with a new fireplace rather than getting the old one repaired, since we'd had it for over 20 years He showed us a number of choices and clearly explained the differences in the models we were interested in. We made our choice and Scott set up a Service Call to have the new fireplace installed on Monday morning, since they were totally booked for the weekend. First thing Monday Joe and Dwayne were at our house to remove the old fireplace and install the new one. Dwayne and Joe were punctual, courteous and extremely friendly. After the fireplace was installed we were given a tutorial on how to safely use it. We absolutely LOVE our fireplace and it's 10X better than the old one. It looks great, works great and keeps us toasty warm! Thanks to the Gasfix team! Fabulous job! We would highly recommend this company and Gasfix is the only company that we will use for any of our fireplace needs in the future! See you in September!

Approximate cost of services:
$3,100.00
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Company Response

Thank you for choosing Gas Fix to maintain and service your gas fireplace over the years. Though we do specialize in the repair and maintenance of gas fireplaces, there are times when the best option is a brand new fireplace. It's also another area in which Gas Fix can be your "Go To" contractor! We are thrilled that you are enjoying your new Continental fireplace. Please do not hesitate to contact for any additional appliances that require service such as the furnace or hot water tank. We look forward to hearing from you in the fall! ~ Jason ~

Vijay from Mississauga
Vijay from Mississauga
1 review Mississauga, ON
10/10

Gas Line Installation

Upon reviewing various vendors, called Gas Fix to run a new gas line for my gas cooking range and service my fireplace. Dwayne the technician came right on time, did an excellent job in a very professional manner. He had all the tools necessary including vaccum cleaner to clean the debris from the work. Hats off to Gas fix. Would highly recommend them.

Approximate cost of services:
$560.00
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Company Response

Thank you, Vijay, for your review. We have our technicians equipped to take care of our customers regardless of the need. We were able to run the 20' gas line and service the Majestic fireplace all in the same day. We also had the 4' flex hose required for the gas range in our vehicle as well. Whatever your gas needs, please do not hesitate to contact us as we appreciate both your business and recommendation! ~ Jason ~

Terry  from Hamilton
Terry from Hamilton
1 review Hamilton, ON
10/10

Gas Fireplace Repair

The technician from Gas Fix arrived on time as scheduled. Dwayne fixed and cleaned our fireplace. He was very efficient. Our fireplace is working like new. I would recommend Gas Fix.

Approximate cost of services:
$450.00
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Company Response

Thank you for your review & recommendation! We appreciate your comments. By specializing in gas fireplaces, we invest in a lot of replacement parts and have our technicians equipped with over 300 of the most common parts already on their vehicle. We were equipped that day to replace not only your wall switch but also the high limit that is specific to your Heat-N-Glo gas fireplace. We are very pleased that your gas fireplace is working like new again! ~ Jason ~

Jenna Dennis-Hancock  from Oakville
Jenna Dennis-Hancock from Oakville
1 review Oakville, ON
10/10

Gas fireplaces, Outdoor fire pit

Scott and the gang at Gasfix have always provided a high level of service for an excellent price! They hooked up an outdoor gas fire pit for us, recommended, sourced, and installed a new high-quality gas fireplace at an excellent price (why would you pay the showroom mark-up?) and annually maintain all three gas fireplaces for us. They have fixed things that other technicians could not repair! Pool heater and bbq hook up too! Amazing service always.

Approximate cost of services:
$85.00
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Company Response

Thank you for choosing Gas Fix to service your gas fireplaces and your gas pool heater! Over 50% of our customers are repeat customers and that is directly related to the excellent service provided to our customers. We look forward to hearing from you when it is time to light the pool heater! ~ Jason ~

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fix

GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. ...
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