Gas Fix

Formerly Gasfix Repair
Fireplaces
Hamilton ON L8L 4J5
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93%

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Reviews for Gas Fix

Average customer rating:
9.4 10 (304 reviews)

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Frank from Mississauga
Frank from Mississauga
1 review Mississauga, ON
10/10

Gas Lines Installation

I would not only recommend Gasfix Repair without any hesitation, but with kudos to them. Make a very long story short after about 4 hours getting nowhere; I had been phoning trying to get some information regarding installation for a gas line. You would think Enbridge would have been the primary source of help. Forget about it, other than paying your bills. So when I was just about to give up, making my last call (it was actually after 5pm) the owner Scott picked up the phone. Within 15 minutes he knew exactly what I wanted and told me the price and never tried to pressure me into anything more than what I asked for. He provided what is nowadays only hoped for - quality, service, making suggestions, answering questions, ensuring that I get what "I" wanted! He gave a price (loved the quote at the first sound), a time, and honoured it fully. Wait it gets better. The servicemen show up on-time and get right at it. Asked where I wanted the outlets, can I cut here, is this okay, made great suggestions, first class. Then without ever even mentioning it, they took the newly delivered gas stove out of the box , took off all the packaging, hooked it up, tested it, and showed me how to use it safely. The actual job ended at a higher amount by over $100 of estimated. Gasfix Repair ate the difference, without so much as a blink. Ok if I go on anymore I will sound like a "plant" or a "stooge". I'm done.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your wonderful review Frank! We appreciate your comments and feedback regarding our service and technicians. Scott has been in this industry since the late 70's so with the right questions, he was able to determine what you wanted and provide an accurate quote. We tend to make sure our technicians are equipped to handle any job requested of them and Dwayne is definitely a technician that goes above and beyond for your customers. It is also helpful when the equipment is there, like the stove was. By installing the unit and testing it, it saves you the cost of a second trip to install or having to do so yourself. Thank you for choosing Gas Fix to install the two gas lines for the kitchen stove and BBQ. Please note that we also service gas fireplaces, pool heaters, furnaces and water tanks. If you have any future gas needs, please do not hesitate to contact Gas Fix!

Alta Olivier from Oakville
Alta Olivier from Oakville
1 review Oakville, ON
10/10

repair old majestic fireplace

I refused to use the same company for repairs after they gave me an infraction tag first and then only stated they have the parts available to fix it. I phoned Gas Fix and Dwayne came out the same day to fix all problems and my old fireplace is up and running and it was done within my budget ,according to all safety specifications. I will not hesitate to recommend them. They are professional from the word go, punctual, up front about cost and will definitely be the go to company for any gas related problems, be it fireplace or pool heater.

Approximate cost of services:
$700.00
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Company Response

We appreciate the opportunity to service your Majestic fireplace. We do our best to provide the customer with as much information regarding fees as possible so we can make sure that we are within your budget. As we specialize in the repair and maintenance of gas fireplaces, we were equipped with the correct spill switch, fan sensor and thermocouple for your unit and we were able to clear the infraction that was placed on the unit. Whether your needs pertain to a fireplace, pool heater, furnace or hot water tank, we can take care of you. Thank you for your business and for choosing Gas Fix to fix your fireplace! We appreciate your review and the feedback that you have provided. ~ Jason ~

David Jeffrey in Hamilton
David Jeffrey in Hamilton
3 reviews Hamilton, ON
10/10

Fireplace Service

Dwayne arrived on time, and completed service on my 26 year-old Selkirk fireplace. I hadn't had service on it before. Have always liked the flame effect on this fireplace and was wondering if it was time to replace it due to age. Dwayne cleaned it, added 'embers' and changed the wall switch which needed replacing to keep the fireplace safe. Hopefully, good to go for many more years. It is worth repairing a well-built, old, reliable gas fireplace..

Approximate cost of services:
$240.00
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Company Response

Thank you David for your review! In many instances, a well-maintained fireplace just needs a little TLC to bring it back to life. We do recommend having it serviced at minimal every two years. Should you ever have any issues in the future, please do not hesitate to call us. ~ Jason ~

Jon Geist from Markham
Jon Geist from Markham
1 review Toronto, ON
10/10

Fireplace repair

Had a problem fireplace. Service was efficient, serviceman was knowledgable, price seemed reasonable. The work was clean and quick and I felt very confident that my problem had been addressed.

Approximate cost of services:
$800.00
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Company Response

Thank you for your review, Jon! Once we had the proper information we were able to rewire the control to the Lennox unit and test the Dexen power vent. Some of the power vent units can be quite tricky to service and diagnose but Scott has had great success in repairing those units. Should you have any issues in the future, please do not hesitate to contact us! ~ Jason ~

geoff
geoff
5 reviews Hamilton, ON
8/10

gas fireplace

Dwayne was on-time, curteous and friendly. He worked efficiently, diagnosed the problem and had the part on his truck. We are happy with the service, but wish the cost had been a bit less.

Approximate cost of services:
$380.00
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Company Response

Thank you for your review. As noted, we did have the parts required for your Majestic fireplace on our vehicle as our technicians do carry over 300 of the most common fireplace parts on their vehicle. With Dwayne, you are getting both a high level of expertise and experience just like our other technicians. Again, thank you for choosing Gas Fix! ~ Jason ~

Jackie Loynd from Mississauga
Jackie Loynd from Mississauga
5 reviews Mississauga, ON
10/10

Fireplace Repair

I have dealt with GasFix on two previous occasions over the last few years - both times to service and clean the two gas fireplaces which came with my house. I was always very impressed with the promptness with which Scott responded to both email requests and phone messages, and with the punctuality, professionalism and friendliness of the technicians. This time, when I called because one of the fireplaces would not work, was no exception. Dwayne was very thorough, taking time to explain to me exactly what the problem was, and what he was doing to fix it. He was patient and very friendly in answering all my questions. I will have no hesitation in calling GasFix next time my fireplaces are due for service, and if at any time I decided to replace one or other of the existing units, I would go straight to Scott. I would definitely recommend GasFix to anyone who needed this kind of service. Thank you, Scott and Dwayne, for the great, friendly, and efficient way you operate.

Approximate cost of services:
$196.00
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Company Response

Thank you for your business over the past few years. I tend to say that customer service begins in the office. We are prompt in returning phone calls and emails and are gaining a positive reputation for doing so. If you have future needs, whether the fireplace, furnace, water heater, etc, please do not hesitate to contact us as we can take care of your service requirements. ~ Jason ~

Doug Ellis from Oakville
Doug Ellis from Oakville
2 reviews Oakville, ON
10/10

Freplace ServicingL6M 5C7

Fireplace was to be working as part of purchase agreement, was not.
4 of us tried to start it - no go. Called Gas Fix, found problem and did an excellent job of explaining what was done, and how to maintain in the future.
Dwayne did a great job and would highly recommend.

Approximate cost of services:
$250.00
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Company Response

Thank you for contacting Gas Fix to repair your Monessen fireplace. Dwayne was able to determine that you required an ignitor which we had it on our vehicle. Should you have any future gas requirements, whether the furnace, fireplace or water heater, please do not hesitate to contact us. ~ Jason ~

Howard Webster from Brantford
Howard Webster from Brantford
1 review Brantford, ON
10/10

fireplace repair

Gas Fix repaired my older gas fireplace which had a mercury flame switch that nobody else wanted to repair, just replace. This saved me replacing the whole unit. Scott was very professional and performed his work with great care. Quality work and fair pricing.

Approximate cost of services:
$1,300.00
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Company Response

With a gas fireplace that has a Mercury Flame Switch, there are two options: 1 - Repair / 2 - Replace. We prefer to repair and our Gas Fix technicians are experienced with Mercury Flame Switch conversions. Many fireplace customers are surprised to hear that a repair is even an option. It is! Though it is an expensive repair, it is still less expensive than replacing an entire unit. Whether the Mercury Flame Switch is in a Cambridge, Heatilator, Montigo, Security, Majestic, Instaflame, etc., our technicians can repair the unit and we have the required gas valve and pilot assembly on the vehicle to do so. Thank you for choosing Gas Fix to have your Cambridge fireplace repaired. ~ Jason ~

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fix

GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. ...
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