Convertible Heating And Air Conditioning

Raj from Convertible did a great job! He was courteous and professional. I am extremely satisfied with Raj, but the reason for giving a 7 out of 10 is because, $185 for one hour of work is highway robbery! This is not Raj's fault as I am pretty sure these prices are set by the company. If you reduce the prices I am pretty sure that you will get more frequent business, as there are many companies out there who offer the same services as well. Thank you for fixing my A/C Raj!

Air conditioning had finally become too weak for the summer heat. Called Convertible Based upon home star reviews and was not disappointed at all. Everything from the first call to the appointment with Sean, to the install few went well above expectations. Well done guys! I'll be calling when my furnace gives out in a few years. I have already referred a couple of friends, one of which already booked an appointment.

After deciding to replace my 30 yr old furnace, I contacted several companies and did my research. I decided to go with Convertible as the salesman was friendly and knowledge able and the pricing very competitive. Being that it is a well established business, in operation for many years, gave me a sense of comfort that they would be reliable. They were very willing to work around my schedule . The installers were, friendly and acted in a professional manner. They finished the job within the stated time frame and left the work area neat and clean. I would, and have already recommended this company to friends and co-workers.

My 17 year old furnace and air conditioner needed replacing and after researching various companies I contacted Convertible Air. Chris came to my home and after inspecting, provided a quote for several different options. He was knowledgeable and patient with my questions, explaining the options clearly, including warranties and OPA rebates. The installers, Brandon and Josh, arrived on time, worked steadily, were also patient with my questions and cleaned up well. Brandon even phoned the evening before the installation to confirm the time. They tested everything before leaving and explained operation of the new thermostat to me. My one and only concern relates to the air conditioner. Chris had thought the new air conditioner would fit on the existing brackets. I'm unable to have it placed on the ground as that area slopes (limited options for placement as I'm in a townhouse). The new air conditioner was slightly wider than the brackets so a new concrete slab was placed on the brackets with the air conditioner sitting on top of that. It does appear balanced and stable. I did mention this to Chris on the phone the next day and he was reassuring that Convertible Air stands behind it's products and installations and should I have any difficulties to call him and it will be rectified. Given my experience this far I would certainly recommend Convertible Air. Thank you to Chris, Brandon and Josh.

The salesman, Sean, was very friendly and helpful, even spotted some things other companies hadn't mentioned. He also stood behind his products and didn't try to sell me the most expensive ones. The installers were courteous and quick.

we are very happy with the new air conditioner and the service was excellent they were on time and courteous .we would highly recommend them to our family and friends

I hired Convertible Heating 4 times already, furnace replacement, AC replacement, full HVAC installation and other repairs and trouble shooting. I was very and I mean very happy with the work, response time and professionalism of their crew. Kamar the installation specialist is very knowledgeable and good at what he is doing. thank you

Our air conditioner packed it in. After a few quotes, we decided on this company. The salesman was great. The install day came. First, the installer was late. I called and was told our unit had to be picked up from a Toronto location and the installer was stuck in traffic, fine. When he arrived, he looked at the existing unit and the area near the furnace. He was going to use the existing lines, claiming they would be flushed out and covered under warranty. They are 20 year old lines. My father, who was at my house, told him no, we wanted the lines replaced since this is what we were told by the salesman. The install seemed to go ok, however, the installer spilled oil on our new driveway (we purchased kitty litter to try to get it out...still trying), there were metal shards on the floor, mud on the floor, putty stuck to the carpet etc. I cleaned that up, fine. Then my husband came home and inspected the unit. They did not replace the slab, which we have on our quote and the unit is not level so when it rains, water is going to pool up against the side of the unit. My husband is leery as there seems to be some wires that are more open than he thinks is safe. And also the new line in the basement is touching an electrical box in the ceiling, which he isn't happy about. So, in all, the salesman was lovely, the installer was nice, but the job is not really to my satisfaction.

We just had a new furnace installed by Convertible and we are very happy with the service. We had Chris visit our home for a consultation and he was very professional and informative. We called Chris with some question and he was ready and willing to answer our questions. When the furnace was installed, the technicians were very patient and answered all of our questions. The women whom we spoke to at head office was friendly and very helpful. The experience was wonderful and we would recommend this company to others !